Plano, Texas
1 comment
Not resolved

These "professionals" showed up to just drain the water heaters and check them over.By the time they got done explaining it to my 80 year old mother, the bill was over $5400.

Related: Benjamin Franklin Plumbing - The Tiffany of Plumbers - Lone Widows Beware

This is just to replace 2 water heaters, which took less than three hours and they had easy access to the location. When I found out about this, they treated me like they did her a favor and could care less about customer service.

Other plumbing companies in the local area quoted me only $2400 to do the same thing.Protect your family and don't use these professional scam artists!!

Review about: Hot Water Heater Replacement.

I didn't like: Huge price, Rude customer service, Triple the price of competitors.

Review #615231 is a subjective opinion of a user.

Diversity of Products or Services
Customer service
Service Scheduling
Reason of Review / Monetary Loss Pricing issue / $1500
Preferred solution Let the company propose a solution

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Flushing, New York, United States #1007409

They're extremely expensive!

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