Benjamin Franklin Plumbing Reviews and Complaints
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Customers don't like
- Huge price
- High pricing
- Customer service
Customers like
- Technician worked hard
- Technician service
- Work guarantee
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Had a water heater installed 11/16/18 and when the install was finished both the tech, Parker and the inspector, Quuinton told my wife we were all good. I crawled under the house the following weekend to find a brand new water heater that must have fallen off the...
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Company wrote 0 public responses to the review from Dec 03.
called to unclog sewage drain... had clean out 20 feet from the street.. Matthew was here 30 minutes.. routed out about ? feet of line from clean out .. ran water .. and left.... 11 days after clean out overflowed again.. called Benjamin Franklin and was told there was...
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Company wrote 0 private or public responses to the review from Dec 03.
Simply dumbfounded by the pricing charged by the franchise in Cedar Park, TX. Subsequently looked at Yelp reviews, where people said they were "gouged" and called Benjamin Franklin Plumbers "thieves." I whole heatedly agree. Obviously, I read the reviews too late:...
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Company wrote 0 private or public responses to the review from Nov 12.
Well lets just start that I read reviews online and thought I did my homework on a good water softener person but I am sadly mistaken that I did not. (Read the review about the water left on-Same thing happened to us) We moved into a house with really bad well water....
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Company wrote 0 public responses to the review from Oct 02.
About a year ago I made the mistake of hiring this company. They charged me close to $9,000 to run my plumbing about 40 feet then to the attic and down to the places that needed water. Later I found out from other companies that I could of gotten it done for far less....
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Company wrote 0 public responses to the review from Sep 28.
I didn't like
- That they lied about what was included
Benjamin Franklin Plumbing - Dishonest company
Big mistake that I called them. Worst company I ever dealt with. They lie to your face so they wont have to honor their warranty.
Company wrote 0 public responses to the review from Aug 19.
BF whento to may dads house, he is a 71 yesr old man. He had them install some pipe for a gas meter. Only nine feet of above ground line, from the meter to the home. Atmos has gas off so easy job. They charged him $900.00 plus. So ok. Expensive. But the real kicker is...
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Company wrote 0 public responses to the review from Aug 08.
This company corrected a leak in a toilette by changing the inside of the toilette tank. It took 15 minutes to the worker to do the work. The charge came to $ 438.00. They were called on Wednesdays because they advertise that they will give the customer a 20% discount,...
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Company wrote 0 private or public responses to the review from Jul 25.
I didn't like
- Outrageous price for 15 minutes of work
Benjamin Franklin Plumbing - Clean out stand pipe replacement
A $3,500 quote for at most a two hour job replacing a stand pipe at the street where the side walk was already dug up. Probably $25 in parts, that means over 1,700 dollars an hour for labor. Seems a little high to this working American.
Company wrote 0 private or public responses to the review from Jul 02.
Similar to Benjamin Franklin Plumbing
Benjamin Franklin Plumbing - Fix leaking tub faucet
Needed simple $12 cartridge, they estimated $600. Of course they liked and said the fixtures had to be replaced. SCAMMERS
Company wrote 0 public responses to the review from Jun 21.
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