Benjamin Franklin Plumbing - Be prepared to wait all day
The supervisor will come out in the guaranteed time window, but he doesn't do any work. The worker bee will come out later.
Waited 4 days for them to show up .. when they did , the plumber Zeth said he could fix our disposal and change out fixtures in the guest bathroom.. he left to 2 hours to pick up fixtures.. not only did he NOT change out our disposal.. but was unable to do what he said...Read more
Had a simple toilet flapper that was not sealing, but didn't know it. The Plumber did $750.00 worth of work to both an older toilet, which didn't need it, and a valve put on pipe to the washing machine. Then after the bill was paid, was told that two tablets placed in...Read more
Water heater broke. Ralph the manager stated they cannot make me a service call for 1 week. He stated everyone takes cold showers in FloridaRead more
TALK ABOUT PADDING THE BILL!!!!!! YOUR ESTIMATE TO REPAIR MY MOTHER'S PIPES WAS FOR $21,500.00 AND DID NOT EVEN INCLUDE THE COST OF PERMITS. THIS IS CUT DIRECTLY FROM YOUR ESTIMATE. 2. Interior concrete will be patched to or slightly below existing slab level. Flash...Read more
Benjamin Franklin Plumbing - Never call them.....
2 service calls, $335 for a part elsewhere priced at $10, still not fixed..... SCAM big time....
Their technique is to not quote the work until they show up on your doorstep, even though they have a standard schedule of prices they charge for every thing they do. When they get to your house they start rattling off these outrageous prices. For example, they wanted...Read more
Benjamin Franklin Plumbing - Would not service our location
Not willing to take on this job and would not service us because they have never been her
Called to make an appt -told them I have a clogged toilet thats leaking and it keeps backing up. They gave me a window for Saturday saying they would be there between 1-4 . Well I called them at 4 saying no one had shown up yet and they said they had called me but no...Read more
I didn't like
- High pricing
It happened yesterday, 11-16 2017. When my furnace was replaced "One Hour" called Ben Franklin for a gas leek in my crawl space. One person arrived in about one hour. Since the gas was turned off I had to agree for him to perform the work. A pipe section of a few feet...Read more
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