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Benjamin Franklin Plumbing - Be prepared to wait all day

The supervisor will come out in the guaranteed time window, but he doesn't do any work. The worker bee will come out later.
#1239499
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Waited 4 days for them to show up .. when they did , the plumber Zeth said he could fix our disposal and change out fixtures in the guest bathroom.. he left to 2 hours to pick up fixtures.. not only did he NOT change out our disposal.. but was unable to do what he said...
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1.1
#1230803
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Had a simple toilet flapper that was not sealing, but didn't know it. The Plumber did $750.00 worth of work to both an older toilet, which didn't need it, and a valve put on pipe to the washing machine. Then after the bill was paid, was told that two tablets placed in...
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Anonymous
John

Florine is a corrosive that will harm all rubber based toilet parts.

#1227749
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Water heater broke. Ralph the manager stated they cannot make me a service call for 1 week. He stated everyone takes cold showers in Florida
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Anonymous
Saleh

No such thing as a warranty with the company that is just scam. No morals, no customer service support. I wouldn’t recommend them to anyone. You pay for a warranty and you are...

1.0
#1187239
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TALK ABOUT PADDING THE BILL!!!!!! YOUR ESTIMATE TO REPAIR MY MOTHER'S PIPES WAS FOR $21,500.00 AND DID NOT EVEN INCLUDE THE COST OF PERMITS. THIS IS CUT DIRECTLY FROM YOUR ESTIMATE. 2. Interior concrete will be patched to or slightly below existing slab level. Flash...
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Anonymous
Randy

How much was the second bid? I can say they Ben Franklin are twice the cost of two estimates I got today. And when they looked at my leak the guy used a heavy scare tactic tha...

Anonymous
Anonymous

I agree same thing happened with me. 25 dollar part 5 minutes work installing cartrage and charged 345.00 was going to charge 65.00 On top of that for service call. Stay away ...

#1184049
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Benjamin Franklin Plumbing - Never call them.....

2 service calls, $335 for a part elsewhere priced at $10, still not fixed..... SCAM big time....
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#1180404
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Their technique is to not quote the work until they show up on your doorstep, even though they have a standard schedule of prices they charge for every thing they do. When they get to your house they start rattling off these outrageous prices. For example, they wanted...
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1.0
I didn't like
  • Treat their customers like marks
  • Refused to provide estimates
  • Took a week to come out
#1166184
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Benjamin Franklin Plumbing - Would not service our location

Not willing to take on this job and would not service us because they have never been her
#1157519
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Called to make an appt -told them I have a clogged toilet thats leaking and it keeps backing up. They gave me a window for Saturday saying they would be there between 1-4 . Well I called them at 4 saying no one had shown up yet and they said they had called me but no...
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1.0
I didn't like
  • High pricing
#1142000
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Contact Benjamin Franklin Plumbing

Mailing Address:
Benjamin Franklin Plumbing
1911 Old Denton Road
Carrollton, Texas 75006
United States
Phone:
(214) 321-8771
More
It happened yesterday, 11-16 2017. When my furnace was replaced "One Hour" called Ben Franklin for a gas leek in my crawl space. One person arrived in about one hour. Since the gas was turned off I had to agree for him to perform the work. A pipe section of a few feet...
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plumbfloyd
plumbfloyd

Well i guess 608.00 for a Professional plumber to Replace your rotted gas line was alot Cheaper than your House blowing up! im a Union Plumber for 32 years and Trust me . Gas ...

#1132894
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