Benjamin Franklin Plumbing Reviews and Complaints
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What was your experience with Benjamin Franklin Plumbing?
Customers don't like
- Huge price
- High pricing
- Customer service
Customers like
- Technician worked hard
- Technician service
- Work guarantee
Benjamin Franklin Plumbing - Be prepared to wait all day
The supervisor will come out in the guaranteed time window, but he doesn't do any work. The worker bee will come out later.
Waited 4 days for them to show up .. when they did , the plumber Zeth said he could fix our disposal and change out fixtures in the guest bathroom.. he left to 2 hours to pick up fixtures.. not only did he NOT change out our disposal.. but was unable to do what he said...
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Had a simple toilet flapper that was not sealing, but didn't know it. The Plumber did $750.00 worth of work to both an older toilet, which didn't need it, and a valve put on pipe to the washing machine. Then after the bill was paid, was told that two tablets placed in...
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Water heater broke. Ralph the manager stated they cannot make me a service call for 1 week. He stated everyone takes cold showers in Florida
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Saleh
No such thing as a warranty with the company that is just scam. No morals, no customer service support. I wouldn’t recommend them to anyone. You pay for a warranty and you are...
TALK ABOUT PADDING THE BILL!!!!!! YOUR ESTIMATE TO REPAIR MY MOTHER'S PIPES WAS FOR $21,500.00 AND DID NOT EVEN INCLUDE THE COST OF PERMITS. THIS IS CUT DIRECTLY FROM YOUR ESTIMATE. 2. Interior concrete will be patched to or slightly below existing slab level. Flash...
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Randy
How much was the second bid? I can say they Ben Franklin are twice the cost of two estimates I got today. And when they looked at my leak the guy used a heavy scare tactic tha...
Anonymous
I agree same thing happened with me. 25 dollar part 5 minutes work installing cartrage and charged 345.00 was going to charge 65.00 On top of that for service call. Stay away ...
Benjamin Franklin Plumbing - Never call them.....
2 service calls, $335 for a part elsewhere priced at $10, still not fixed..... SCAM big time....
Their technique is to not quote the work until they show up on your doorstep, even though they have a standard schedule of prices they charge for every thing they do. When they get to your house they start rattling off these outrageous prices. For example, they wanted...
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I didn't like
- Treat their customers like marks
- Refused to provide estimates
- Took a week to come out
Benjamin Franklin Plumbing - Would not service our location
Not willing to take on this job and would not service us because they have never been her
Called to make an appt -told them I have a clogged toilet thats leaking and it keeps backing up. They gave me a window for Saturday saying they would be there between 1-4 . Well I called them at 4 saying no one had shown up yet and they said they had called me but no...
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I didn't like
- High pricing
Similar to Benjamin Franklin Plumbing
It happened yesterday, 11-16 2017. When my furnace was replaced "One Hour" called Ben Franklin for a gas leek in my crawl space. One person arrived in about one hour. Since the gas was turned off I had to agree for him to perform the work. A pipe section of a few feet...
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plumbfloyd
Well i guess 608.00 for a Professional plumber to Replace your rotted gas line was alot Cheaper than your House blowing up! im a Union Plumber for 32 years and Trust me . Gas ...
Florine is a corrosive that will harm all rubber based toilet parts.