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Benjamin Franklin Plumbing - Dishonest company

Big mistake that I called them. Worst company I ever dealt with. They lie to your face so they wont have to honor their warranty.
#1333923
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BF whento to may dads house, he is a 71 yesr old man. He had them install some pipe for a gas meter. Only nine feet of above ground line, from the meter to the home. Atmos has gas off so easy job. They charged him $900.00 plus. So ok. Expensive. But the real kicker is...
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1.0
#1324253
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This company corrected a leak in a toilette by changing the inside of the toilette tank. It took 15 minutes to the worker to do the work. The charge came to $ 438.00. They were called on Wednesdays because they advertise that they will give the customer a 20% discount,...
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1.0
I didn't like
  • Outrageous price for 15 minutes of work
#1313138
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Benjamin Franklin Plumbing - Clean out stand pipe replacement

A $3,500 quote for at most a two hour job replacing a stand pipe at the street where the side walk was already dug up. Probably $25 in parts, that means over 1,700 dollars an hour for labor. Seems a little high to this working American.
1.0
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#1293412
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Benjamin Franklin Plumbing - Fix leaking tub faucet

Needed simple $12 cartridge, they estimated $600. Of course they liked and said the fixtures had to be replaced. SCAMMERS
1.0
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Advertised vs Delivered
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#1285188
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Benjamin Franklin Plumbing - Be prepared to wait all day

The supervisor will come out in the guaranteed time window, but he doesn't do any work. The worker bee will come out later.
#1239499
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Waited 4 days for them to show up .. when they did , the plumber Zeth said he could fix our disposal and change out fixtures in the guest bathroom.. he left to 2 hours to pick up fixtures.. not only did he NOT change out our disposal.. but was unable to do what he said...
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1.1
#1230803
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Had a simple toilet flapper that was not sealing, but didn't know it. The Plumber did $750.00 worth of work to both an older toilet, which didn't need it, and a valve put on pipe to the washing machine. Then after the bill was paid, was told that two tablets placed in...
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Roberto2017
Roberto2017

Something similar happened to my wife. She was charged $ 438.00 for 15 minutes of work.

Anonymous
John

Florine is a corrosive that will harm all rubber based toilet parts.

#1227749
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Water heater broke. Ralph the manager stated they cannot make me a service call for 1 week. He stated everyone takes cold showers in Florida
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Anonymous
Saleh

No such thing as a warranty with the company that is just scam. No morals, no customer service support. I wouldn’t recommend them to anyone. You pay for a warranty and you are...

1.0
#1187239
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Contact Benjamin Franklin Plumbing

Mailing Address:
Benjamin Franklin Plumbing
1911 Old Denton Road
Carrollton, Texas 75006
United States
Phone:
(214) 321-8771
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TALK ABOUT PADDING THE BILL!!!!!! YOUR ESTIMATE TO REPAIR MY MOTHER'S PIPES WAS FOR $21,500.00 AND DID NOT EVEN INCLUDE THE COST OF PERMITS. THIS IS CUT DIRECTLY FROM YOUR ESTIMATE. 2. Interior concrete will be patched to or slightly below existing slab level. Flash...
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Roberto2017
Roberto2017

These people should be in jail. Has anybody filed a complaint with the Attorney General of the State of Minnesota?

Anonymous
Randy

How much was the second bid? I can say they Ben Franklin are twice the cost of two estimates I got today. And when they looked at my leak the guy used a heavy scare tactic tha...

#1184049
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