Their website states that they are 24 hour plumbers but when we had an emergency Saturday evening, they said they could not come until Monday morning. They said that they were booked up until then.
How are you booked when you only come for emergencies and it's 24 hours. They could have come at midnight for all we cared. We just needed someone as soon as possible. But I guess they had an appointment at that hour too.
Also, we couldn't even understand the plumber that called us. He was did not speak Clear English.
Their prices were OUTRAGEOUS! We would NEVER use this company for our plumbing needs.
Review about: Benjamin Franklin Plumbing Plumbing Service.
Reason of review: Not as described.
Preferred solution: Others to be aware.