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No show after waiting 4.5 hours.We are a "club customer".Issue has been planned for weeks as we are fixing an underground leak and must coordinate with other contractors.Confirmed appointment with one central dispatch, after waiting first two hours...

technician not assigned... I just have to wait.Called after 4.5 hours... glitch in systems, request never entered. No urgency to respond to me now...

how about tomorrow. How about I find another company.Also the plumber the sent before (good guys) was fired...

probably for trying to do the right thing somewhere.Miserable attitude.Mario (boss), Brian (rep)

Review about: Benjamin Franklin Plumbing Plumbing Service.

Monetary Loss: $1000.

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