Called this plumbing co. in a pinch after combing through yellow pages and really regret it.
There are obviously many, many plumbers featured in the yellow pages, so if you don't have any preference or prior experience (which originally this customer did not), would recommend simply picking another one. Contract repairman did not complete the job (but charged several hundred) resulting in emergency call back. Co. then tried to delay emergency service call (more than once) in spite of urgent nature of the repair.
Incredibly frustrating experience with co.
overall, never mind the stress of a plumbing problem. Turn the page in your yellow pages and call another co.
Review about: Benjamin Franklin Plumbing Plumbing Service.
Monetary Loss: $500.