We made an appointment to have Ben Franklin Plumbing come to our home to look at a faucet that was not working correctly. For the $99.00 service fee the tech drove 2 miles to our house, spent 1 minute diagnosing the problem, another 2 minutes giving us the "estimate" for the repair.
It took him about 10 minutes to fix the problem. All for a whopping $ 320.00! What they fail to explain is that they charge the service fee just to show up at your door. Once you've paid that much just to get him there it's rather hard to send them away without doing the repair.
Also, they price from a menu of services. (if it is a, b, or c it costs $200, if it's d, e, or f it costs $400 etc.). This place is a gigantic ripoff.
Please, please, please don't call these people! Never again and I told them that when they made their follow up " customer courtesy call".
Review about: Benjamin Franklin Plumbing Plumbing Service.