2.2
  • Technician Service2 votes
  • Plumbing work guarantee1 votes
  • Work Guarantee1 votes
  • Double the price of 3 competitors1 votes
  • Huge Price1 votes
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  • Mar 04
  • Plumbing
  • Kansas City, Missouri
  • Leak Plumbing
  • 168
  • REVIEW RATING 4/5

I took the recommendation of a neighbor and used Ben Franklin Plumbing to help diagnose a leak. Ben Franklin states that they will fix the issue and show up on time as their key business model. 1st appointment the technician showed up on time but was clueless about the issue. The Second appointment the technician showed up on time and kept giggling and muttering to himself how expensive this will... Read more

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  • Jun 26, 2013
  • Plumbing
  • Columbus, Georgia
  • Benjamin Franklin Plumbing
  • 3
  • 3
  • 114
  • REVIEW RATING 4/5

My toilet inlet tap was leaking and because I wasn’t sure how to turn of the main water supply I called Benjamin Franklin Plumber in Columbus GA. They came when my wife was home and they quoted and charged for two activities. However, one of the activities they charged $116 for was installing the toilet supply line that comes as part of the kit.... they charged another $116 to replace the small... Read more

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  • Apr 22, 2013
  • Plumbing
  • Plumbing Services
  • 1
  • 1
  • 148
  • REVIEW RATING 5/5

My husband contacted BF after our kitchen renovation. We needed to have a new faucet installed, which we supplied, and to reattach our existing dishwasher. Since we could not locate our home phone book with our honest plumber's # in it, he called these thieves. We also asked them to replace our bathroom sink's pop-up drain. They charged us $1,755.60 for this work. I have gotten subsequent... Read more

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  • Apr 13, 2013
  • Repairs
  • Greeley, Colorado
  • 97
  • REVIEW RATING 2/5

I called to have a routine maintenance on my water heater as part the membership I got through albrax with my furnace. He failed my water heater stating that it was too old. "I know I told him." they wanted $1300 to $2000 to put in a new one, I told him no my plumber would do the whole job for way less. Then he complained about my washer and dryer hoses they are less than two years old but he... Read more

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  • Feb 24, 2013
  • Repairs
  • Denver, Colorado
  • Water Heater Replacement
  • 203
  • REVIEW RATING 4/5

Our water heater broke Feb 14, 2013. Since Ben Franklin had installed the last one we called them again. Marvin arrived quickly, installed the water and did a very good job. Since it was a bit of an emergency we had agreed to the parice of $1829. The next day we began to think it was extraordinarily expensive. At that time we called Home Depot and were told that a new water heater, installed... Read more

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  • Feb 08, 2013
  • Utility
  • Plumbing And Heating
  • 2
  • 2
  • 155
  • REVIEW RATING 4/5

Furnace PVC exhaust pipe cracked; condensation was entering the house. Called Benjamin Franklin and a plumber was scheduled for the next day and I was told it would cost $59 for the service call and the repair charges. Plumber arrived promptly at 8:37 a.m. He reviewed the problem, checked his notebook for the cost template and the charge was $388! This for changing 2 sections of PVC pipe and... Read more

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