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Our 90 year old neighbor has a small leak in his toilet.

This was -Repaired for $18.00 by his neighbor-

The rep for Benjamin Franklin Plumbing tried his best to sell him guts new insides for his water closet (toilet) for $250.00 which parts cost $20.00 at Home depot, I am sure they get much better deals from the supply house.

Maybe charge the guy to replace with labor maybe $100.00 at best.

Then he tried to convince him he needs a new water heater - Not that is was leaking but because there is rust on the top and a small amount of corrosion around the copper fitting.

That he bid for $1400.00 plus tax. WOW are they serious??? We love our neighbor like he is our dad, he is a bright man and he spent 31 years in the military he is the nicest man. Really with us as neighbors in this community- Not going to happen- he was asked to leave.

This company should re-think there prices. Do they watch the news or read about themselves on line.

I am warning everyone beware- if our neighbor did not have us to guide him he would have lost over $1700.00 yesterday.

Attn: Benjamin Franklin- Port St Lucie, FL.

Note of advice:

The way things are going today -we should all be conscious of our customers, no need to over charge just.

Be fair and don't try to take advantage of innocent consumers.

Learn the going rates if you are going to provide a service this was outrageous and the behavior of your sales person was off the charts and not in a good way.

Reason of review: Poor customer service.

Location: Port Saint Lucie, Florida

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