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2.9

Had an issue with the water heater. Plumber came out and was very nice, gave his speech on how all prices were laid out and they are all drug tested and back ground check. mine was a simple pilot lite that i could not lite.

He told me my water heater was 11 years old and that he would attempt to light it and that would cost $103. I said wait if it is that old i'm not going to pay $103 to try to light it, he gave me a quote to put a new water heater in was going to cost $3,755 and i would have a 10 year warranty and if i would pay an additional 299 to be a member it would save me 175 on that water heater.

I told him i could not afford that, he spent over 2 hours trying to sell me a water heater. I finally had to pay him a 49.00 service charge to get him to leave. called a different plumber they installed the EXACT same water heater for $1050.

Reason of review: Pricing issue.

Monetary Loss: $49.

Preferred solution: Full refund.

Benjamin Franklin Plumbing Pros: Plumber was very nice.

Benjamin Franklin Plumbing Cons: Would not leave kept selling and selling.

Location: Denver, Colorado

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