Benjamin Franklin Plumbing Complaints and Reviews

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  • Customers like
    • Technician worked hard4
    • Technician service2
    • Work guarantee2
  • Customers don't like
    • Huge price7
    • Poor service7
    • Price5

Over priced, and performed a remodel as a general contractor but weren't even licensed Add comment

  • May 20
  • Plumbing
  • Wetherington, Ohio
  • Toilet Repair
  • 28
  • REVIEW RATING 4/5

We purchased a plumbing plan through BF with the understanding that it would cover maintenance of our plumbing. Had a toiled with a seal (at the junction of the water refill) that had come loose. This caused the water to continue to fill. BF came to my house and charged me $265! If I didn't have the work done it would have been $139 for the service call. The plumber told me that he had to... Read more

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  • May 19
  • Plumbing
  • Ashland, Ohio
  • Washing Machine Drain Repair
  • 21
  • REVIEW RATING 4/5

Washing machine drain clogged, called in and I am told I was on stand by for the day and would have someone there in the afternoon. No word for several hours so I called back. The computer "changed my phone number" after they entered it and they couldn't call me back. Now they are telling me it will take a week to get someone here to perform a 10 minute drain snaking. I should have known to... Read more

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Worst plumbing services ever they charge me 500 to fix a faucet leak and a day after a got same leaking again i went to home depot bought the material and i fixed for 18 dollars they just are *** thieves and i live and copley so i really hope this guy's can read this. Add comment

  • May 14
  • Plumbing
  • Boles Acres, New Mexico
  • Faucet Repair
  • 24
  • REVIEW RATING 4/5

Do not use them!! Total scam! They wanted to charge me $471 for a leaky faucet in my bathtub. They fixed the same problem 3.5 years ago (it broke just outside of warranty). They had sent me a free service call post card so I thought I would get a deal but it was nearly double the cost of the repair the first time. When I refused the service the plumber threw the quote at me and slammed my door.... Read more

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  • May 12
  • Plumbing
  • Port Saint Lucie, Florida
  • Plumbing Services
  • 38
  • REVIEW RATING 4/5

Our 90 year old neighbor has a small leak in his toilet. This was -Repaired for $18.00 by his neighbor- The rep for Benjamin Franklin Plumbing tried his best to sell him guts new insides for his water closet (toilet) for $250.00 which parts cost $20.00 at Home depot, I am sure they get much better deals from the supply house. Maybe charge the guy to replace with labor maybe $100.00 at best.... Read more

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  • May 11
  • Repairs
  • Greenville, South Carolina
  • Sewage Draining Service
  • 43
  • REVIEW RATING 3/5

I had suspicion of a water leak in my front yard. Ben Franklin convinced me I had roots in my sewage drain. Long story short. No water leak, no roots, and a company who tried to charge me over $2,000 to replace pipe that didnt need replacing, dug a 5 foot trench through the middle of my yard, hit the power line, and knocked out the power on the entire side of my street for several hours. Then... Read more

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Total rapists my roof ac had blown a capacitor they made me wait Four days in 125 degree heat in lake havasu az and all They could say was sorry *** rapists scam artists all names apply here Add comment

The WORST!!! May 2015, Rip iff artist! Scam pros! Upsell, Upsell, Upsell. Beware go elseware!!! Add comment

  • May 08
  • Repairs
  • Fort Walton Beach, Florida
  • Sink Repair
  • 38
  • REVIEW RATING 3/5

Had Benjamin Franklin plumbing come fix a leak under my kitchen sink charged 332 but took out an extra 3000 of my bank account very pissed off my famly and I are on a fixed income we can not pay our bills or buy groceries due to there human error as they call it but.they keep telling me they will take care of it and nothing is being done it has been 3 days since this has happened I believe my... Read more

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