Benjamin Franklin Plumbing Complaints and Reviews

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Benjamin Franklin Plumbing
Main address: Plaza Five Points, 50 Central Avenue, Suite 920 34236 Sarasota FL
, 941-951-0942, http://www.benjaminfranklinplumbing.com/forms/contact-us.aspx?id=corporate
  • 168+2 mobile complaints
  • $54.5K claimed losses
  • $321 average
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  • 2 days ago
  • Repairs
  • St. Petersburg, Florida
  • Toilet Snaking Service
  • 4

$462 to snake a toilet. Yellow pages full page add "no extra charge on weekends or evenings." My toilet clogged on a Sunday morning. Was told by phone $99.00 service fee on Sundays, however that would be rolled into cost of job if work was performed by their technician. This was made very clear, no difference in price from Sunday to Monday, as long as they performed the work. Was told this... Read more

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  • Jul 19
  • Plumbing
  • Mckinney, Texas
  • Toilet Replacement Charge
  • 11

Needed toilet replaced and shower cold water stem replaced. Would not give price quotes for toilets over the phone even though I told them exactly what kind I needed. They gave me a 1-3 pm window, but did not show up until after 7 pm - they did call and tell me. The plumber called before he came to my house and quoted me over $ 600 for a new toilet. Had I known that, I would have gone to... Read more

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  • Jul 07
  • Household Services
  • Dallas, Texas
  • Broken Toilet
  • 17

We had a toilet that wasn't working, call BFP. Plumber comes to house, looks at toilet and tells us it will be $198. We are getting ready to put house on the market and needed the repair done quickly so we said go ahead. He comes down the stairs a half hour later and says sorry but I needed to do more than I thought and you now owe $382!!! To re-work the inside of a toilet! Which I could go buy... Read more

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  • Jul 06
  • Plumbing
  • Tampa, Florida
  • Plumbing Service
  • 40

Similar to previous stories, I was in a hurry to replace a leaking garbage disposal and when on the phone I asked for a quote and they told me they could not give you one until the technician evaluated the problem. When the technician showed up and told me what I already new (leaking garbage disposal), he proceeded to tell me that it will cost me $399 installed. I told him I was not going to do... Read more

Was this review helpful? 0 2

  • Jun 26
  • Plumbing
  • Tampa, Florida
  • Service Overcharge
  • 33

This company is not reputable. They are taking advantage of seniors. Had them come out to fix a bad disposal. They put a small unit in and when we inquired if they had a larger one they said not on the truck and if they go get one we would have to pay another trip charge. Since trip charge was so expensive we were cornered. They put the small one in and then charged 431.00 for this. You can't... Read more

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  • Jun 24
  • Other
  • Manchester, Pennsylvania
  • Drain Overflow
  • 43

They said the assess the problem and fix it,,,what a joke,,they come in and ask what the problem is and then quote some of the most ridiculous prices you could ever imagine...They charged me $76.00 dollars just to come in the door and quoted prices..$551.00 for just snaking the drain which I told them I had already done,,an hour ago,, but they insisted it had to be done and it was not the Jet... Read more

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  • May 29
  • Repairs
  • Iowa City, Iowa
  • Plumbing Service
  • 68

Had a basement drain backup with "dirty" water. Called them as emergency after hours (a Thursday night). The plumber who responded was glad to hear there were outside clean-outs between the house & the septic tank. He snaked out the line, collected a hefty check and left. Less than 36 hours later, Saturday morning, when the cleanup crew was in the basement taking out contaminated drywall,... Read more

Was this review helpful? 1 2

Ripping off seniors! Charged my mother over $700.00 to replace a kitchen faucet! Refused to talk about it when I got involved. Tampa, Florida Add comment

  • May 14
  • Advertisements and Cons
  • Parma, Ohio
  • Basement Drain Service
  • 4
  • 93

Noticed that the drain in the basement was backing up into the house. Call BFP to have them come out and cut the roots out of the drain and clear the blockage. They immediately flopped open a price book and told me it would be $900! I was really in a jam so I had them do the work. It took a total of 30min to finish. They told me that the problem was at the street and the city would need to fix a... Read more

Was this review helpful? 1 0

RIdIulously overpriced. Tried to charge me 589.00 for a 45 minute job and a 30.00 part. DO NOT EVER CALL THEM YOU HAVE TO PAY 50.00 JUST FOR THEM TO COME TO THE HOUSE. Did the job myselfin an hour and a half, $30 part, $15 for torch, $2.00 for propane. Super ripoff. Add comment

 
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