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Benjamin Franklin Plumbing

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69 complaints

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Benjamin Franklin Plumbing is an American company. The company is considered one of the leading plumbing service companies in the USA. The tagline of the company is: Benjamin Franklin. The punctual plumber. Benjamin Franklin Plumbing offers installation, improvement, and repair of such things as conventional tank water heater, tankless water heater, water heater, kitchen faucet, toilet, lavatory sink, valve, drinking water device, drain, bathtub faucet, and other things.

Benjamin Franklin Plumbing can also help with clothes washer replacement, leaks, hoes, septic tanks, and the like. With the help of the web site of the company it is easy to set an appointment. Please try to contact Benjamin Franklin Plumbing Customer Service directly prior to posting any complaints on this site.

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Benjamin Franklin Plumbing Complaints & Reviews

Benjamin Franklin Plumbing Reviews

Anonymous
Benjamin Franklin Plumbing - Charged me $85 for nothing

I called them. they arrived. they told me $85 for after hrs fee. OK. then the charge to free up the mess. $303. really??? really?? OMG!!! really??? there is no way i can afford you...

#292332
Jan 26, 2012
16

Anonymous
Benjamin Franklin Plumbing - Don't call these people!

We made an appointment to have Ben Franklin Plumbing come to our home to look at a faucet that was not working correctly. For the $99.00 service fee the tech drove 2 miles to our ...

#291955
Jan 25, 2012
33

Jmf4cj
Benjamin Franklin Plumbing - 400.00 for 10 mins of work! NEVER USE THEM

I had a leaky shower and knew the solution could be easily fixed. The Ben Franklin plumber quoted 320 + 79.00 service fee to repair it before he did any repairs. He offered to ta...

#290811
Jan 21, 2012
79

Anonymous
Benjamin Franklin Plumbing- ROBBERY

NEVER CALL THE "PUNCTUAL PLUMBER", THEY WILL RIP YOU OFF!!!I called this company a few weeks ago to fix a clogged drain in my rental property. Clog was somewhere betwe...

#288663
Jan 12, 2012
125

Jadf52
Benjamin Franklin Plumbing - Benjamin Franklin charged me 950$ for a 325$ job

My main sewer line to my house backed up into the basement. I called Benjamin estimate of 6,250.00 to replace my lateral line. When they camed the line the estimate changed to $ 3...

#286825
Jan 06, 2012
133

Connie W...
Benjamin Franklin Plumbing - Benjamin Frankin's Outrageous charge

Drain was plugged so we called Benjamin Franklin Plumbing in Cedar Rapids, Iowa. Charging $231.50 for a simple drain clean out is outrageous. Will never use these people again. ...

#286398
Jan 04, 2012
154

Anonymous
Benjamin Franklin Plumbing - Ben Franklin- Ft Collins-Don't throw $$ away!

Needed a new refrigerator supply line and pressure regulator installed. Nice gentleman came out and immediately assessed his $49 visit fee before any work was even completed. He ex...

#286059
Jan 03, 2012
133

Anonymous
Benjamin Franklin Plumbing - Ben Franklin is a RIP OFF Plumber!

I recently had new cabinets and counters put in and I pruchased a sink. My Nephew thought he could install it, but when he was done, it leaked. (not bad, just a few drips) I decide...

#286044
Jan 03, 2012
122

Akissel
Benjamin Franklin Plumbing - Ben Franklin Plumbing in Silver Spring, MD - NOT "upfront pricing"

Charged me total of $877 to replace a kitchen water faucet. Comparable rates by local plumbers all clock in at $400 or below (although they provide 7-year warranty). ...

#283432
Dec 22, 2011
140

Anonymous
Benjamin Franklin Plumbing in Marion IA are very rude and they suck at their job

Benjamin Frnaklin was call on 12/19/11 to fix a leaky faucet. The plumber, Chris (service manager) can in to repair, did not give me an estimate, told me that the person who instal...

#283083
Dec 21, 2011
174

Anonymous
Benjamin Franklin Plumbing - Ben Franklin The Rip Off Plummer

On 12/16/11 I contacted Ben Franklin Plumbing of Springfield,MO to come to my residence to repair a leaky toilet. I knew the exact root of the problem, it was a bad wax seal. I h...

#281996
Dec 16, 2011
189

Anonymous
Benjamin Franklin Plumbing - Ben Franklin, shoddy work and Poor Customer Service

I had a nice man installed a shower valve and a tub drain for a remodel in Clearwater Beach. All was great until the bath was finished and it was time to turn on the water. The dr...

#280904
Dec 12, 2011
171

Anonymous
Benjamin Franklin Plumbing - High Priced Shoddy Work Results in Water Damage

December 5, 2011I’m writing to inform you of the incompetent service provided by Benjamin franklin Plumbing of Denver.I contacted Ben Franklin Plumbing o...

#279382
Dec 05, 2011
173

Punctual...
Benjamin Franklin Plumbing - Overpriced and Shoddy work

Never again will I bother with Benjamin Franklin Plumbing. I will admit, first off, that there was a misunderstanding on what services would be required because of s...

#279300
Dec 05, 2011
161

Witchywa...
Benjamin Franklin Plumbing - Ben Franklin overpriced!

Called them late one night for a stopped up main line. The guy came and looked around, said there was no cleanout so he would have to pull the toilet and snake for $594. I was not ...

#277910
Nov 28, 2011
236

JJEFB
Benjamin Franklin Plumbing - HORRIBLE CUSTOMER SERVICE

HORRIBLE CUSTOMER SERVICE!! I bought my water heater from these people in 2007 (the real high ended one) and just starting having problems with the pilot light. It sits in a furnac...

#276246
Nov 20, 2011
187

Sharonmc...
Benjamin Franklin Plumbing Service charge $175.00 problem was not resolve

Service Magic recommend, "Benjamin Franklin Plumbing Service"We have a well, and when we use a certain amount of water in the house the water cuts off. I contact, Benja...

#276120
Nov 19, 2011
201

Anonymous
Benjamin Franklin Plumbing - Ben Franklin Plumbing outrageous charges

Ben Franklin Plumbing came to my home for a service call fee of $49.00. He gave me an estimate to replace the inside parts of 3 toilets @ $922.95. When I told him it was an outrage...

#266217
Oct 05, 2011
645

JeanetteI
Benjamin Franklin Plumbing - They left us without a bathroom.

These guys never showed up for the first visit, raised their price from $5K to $11K on the second visit which they were late for, and on the third visit showed up at 4pm for an 11a...

#263006
Sep 20, 2011
357

Aclark1998
Benjamin Franklin Plumbing; these people are ridiculous

Called these people to come out and honor an bathtub installation. Came out twice. The first time they arrived late and told us that we needed paperwork to honor a warranty that ...

#262927
Sep 19, 2011
351

Sandman55
Benjamin Franklin Plumbing - Ben Franklin Plumbing Cape May NJ

I called them on 9/3 at 10:30a on a problem hot water heater. They asked very good questions. Told me they would check in their warehouse for the part they think they need and wo...

#260003
Sep 05, 2011
379

Bhildebr...
Benjamin Franklin Plumbing Rip Off!

On 8/24/11, Benjamin Franklin Plumbing sent out their plumber from the Wilmington, DE office. He arrived within the agreed upon window. He was friendly. He chatted us up for a whil...

#259249
Sep 01, 2011
793

Anonymous
Benjamin Franklin Plumbing - Benjamin Franklin Plumber

The worst experience by far. Charged me a service fee and did not even diagnose the problem. Quoted me for stuff that I told them. What a rip off! They should be called the "ri...

#254607
Aug 10, 2011
351

Renee hu...
Benjamin Franklin Plumbing - The rip off plumber!

Benjamin franklin,should not be called the punctual plumber,should be the ''RIP OFF PLUMBER''! this out fit is giving good plumbers a bad name.I could follow these ...

#253388
Aug 04, 2011
502

Anonymous
Benjamin Franklin Plumbing - Boarder line harrassment, because I choose another plumber

Benjamin Franklin plumbing -what a joke.. Never again! After the charged me $399.00 to route out my sewer line. Quoted me a price to replace sewer line, well lets say price to star...

#248978
Jul 14, 2011
863

Nrim
Benjamin Franklin Plumbing - Over priced repair

We had BF here for a leaking water meter yesterday. They started with a $59 trip charge and then $305 for digging to find out the problem. Then they needed a pump to get the water ...

#246246
Jun 30, 2011
470

Anonymous
Benjamin Franklin Plumbing - Advertised low price, then it tripled when he arrived

I saw a TV Ad for Benjamin Franklin Plumbing and thought that is exactly what I need. The Ad says "any drain, any time for $76". I had a low maintenance, slow drain in the kitchen....

#243832
Jun 17, 2011
599

Mansud
Benjamin Franklin Plumbing A Fraud

This company is a outrageous fraud. Installation of of a faucet costs $250 (does not supply the faucet). They make their appointment very fast to fleece you (uninformed customer). ...

#233207
Apr 19, 2011
663

Anonymous
Benjamin Franklin Plumbing-Rip Off!!!!!

$240 to pull the toilet off the floor, which being a woman, i have done this myself!!!$240 to run the snake for approximately 2-3 mins!!!! Then using my bathroom to "re...

#227011
Mar 16, 2011
1222

Jobby99
Benjamin Franklin Plumbing - Overpriced plumbing repair.

Benjamin Franklin Plumbing in NE Ohio is expensive and has a generic pricing structure that is meant to confuse the customer. Look for a reputable handyman. Most plumbing jobs re...

#226214
Mar 11, 2011
475
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Related Information

Repairs
The repair industry has changed drastically over the last 5 years. It means that the price of consumer electronics is as low as it has ever been. So that is not a problem to buy a new piece if the previous one filed. However, still people may require electronic repair services. Electronic equipment contains dangerous voltages and can be hazardous to unqualified service personnel. Only those with adequate training, equipment, facilities and experience should attempt to repair any electronic equipment. Anyone attempting to repair any electronic equipment who does not fully understand the shock hazards, as well as the fire hazards associated with working with electronic equipment, should not attempt such procedures! Improperly attempted repair can kill you and burn down your house. That is why it is better to order the services from specialized companies. Such companies offer on-site services as well as take the damaged item to their facility and then ship it back when repaired. Such companies are numerous and their prices vary considerably.

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